Privacy & Cookie Policy

Last Updated: 1 December 2025

Owner: Kseniia Valchuk

Business Name: KSENIIA

KVK: 74694960 (NL)

BTW: NL002510081B62

Website: https://simplykseniia.com

Email: privacy@simplykseniia.com

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1. INTRODUCTION

At KSENIIA, we respect your privacy and are committed to protecting your personal data.

This Privacy & Cookie Policy explains:

• what data we collect

• how we use it

• which third parties process data on our behalf

• how cookies and tracking technologies work

• your rights under the GDPR and Dutch AVG

By using this website, you agree to this policy.

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2. WHO WE ARE (DATA CONTROLLER)

KSENIIA (SimplyKseniia)

Registered in the Netherlands (ZZP)

Email: privacy@simplykseniia.com

Website: https://simplykseniia.com

We are responsible for the collection and processing of your personal data.

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3. PERSONAL DATA WE COLLECT

a) When you browse the website

• IP address

• Browser type and device information

• Pages visited, time spent, and interactions

• Cookies and analytics data

Collected via:

• Google Analytics

• Google Tag Manager

• Hotjar

• Hostinger site logs

b) When you place an order

• Name

• Billing and shipping address

• Email address

• Phone number (if provided)

• Order details

• Payment status (processed by payment provider)

c) When you contact us

• Name and email

• Content of message

• Any additional information you provide

d) When you voluntarily join marketing

• Email address

• Marketing preferences

• Interaction data (newsletter opens, clicks)

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4. WHY WE COLLECT YOUR DATA (LEGAL BASES)

We process data for the following purposes:

To fulfil your order (Contractual necessity)

• Processing payments

• Shipping via Shipcloud, PostNL, DHL, DPD

• Handling returns, customer service

To comply with the law (Legal obligation)

• Dutch tax reporting (7-year retention)

• Fraud prevention

• Invoice record-keeping

To improve the website (Legitimate interest)

• Analytics to understand how visitors use the site

• Performance optimization

• Resolving technical issues

For marketing (Consent or legitimate interest)

• Email newsletters

• Product updates

• Abandoned cart reminders (if enabled)

You can unsubscribe at any time.

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5. DATA RETENTION

Data is stored only as long as necessary:

• Orders: 7 years (tax law)

• Customer emails/support: 7 years

• Newsletter data: until you unsubscribe

• Analytics data: up to 48 months (Google Analytics default)

• Server logs: 30–180 days depending on Hostinger system

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6. SHARING YOUR DATA WITH THIRD PARTIES

We share personal data only with trusted partners who help us operate our business:

Order Processing & Shipping

• Shipcloud

• PostNL, DHL, DPD, UPS, FedEx

• Packaging fulfilment partners (if applicable)

Payments

• Stripe

• PayPal

• Klarna

• iDEAL (via Stripe)

Payment providers receive only the data needed to process your payment.

KSENIIA does not store full payment details.

Website & Analytics

• Hostinger (hosting)

• Google Analytics

• Google Tag Manager

• Hotjar

• Facebook/Meta Pixel

Marketing

• Email newsletter platforms

• WhatsApp Business (for communication)

All parties operate under GDPR-compliant data agreements.

We never sell your data.

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7. COOKIES & TRACKING TECHNOLOGIES

This website uses:

Essential cookies

Required for site security, basic functions, checkout, and cart behaviour. These load automatically.

Analytics cookies (Google Analytics, Hotjar)

Used to understand visitor behaviour and improve site experience. Because Hostinger does not support blocking third-party scripts before consent, analytics cookies may load immediately when you continue browsing. By using the website, you consent to this.